Terms & Conditions

Effective Date: January 2025

Welcome to Buongo ("we", "us", "our", "Company"). These Terms and Conditions ("Terms") govern your use of the Buongo ERP platform, our websites, mobile applications, and services (collectively referred to as "Services"). By using our Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Services.

2. Description of Services

Buongo is a smart ERP platform that helps businesses manage:

  • Sales and invoicing
  • Finance and accounting
  • Human resources management
  • Inventory management
  • Reporting and analytics

3. User Accounts

To use our Services, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and password, and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. Acceptable Use

You agree not to use our Services to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Upload harmful, abusive, or illegal content
  • Attempt unauthorized access to our systems
  • Interfere with the operation of our Services

5. Payment Terms

Our Services are subject to subscription fees as outlined in our pricing plans. All fees are due in advance and are non-refundable unless otherwise stated. We reserve the right to modify our pricing with advance notice.

6. Data and Privacy

We are committed to protecting your privacy and data. Please review our Privacy Policy to understand how we collect, use, and protect your information. You retain ownership of your data, and we act as a data processor in accordance with applicable laws.

7. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of or inability to use our Services.

8. Termination

You may terminate your account at any time. We reserve the right to suspend or terminate your account if you violate these Terms. Upon termination, you will lose access to our Services and we may delete your data in accordance with our data retention policy.

9. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes through our Services or via email. Your continued use of our Services after such changes constitutes acceptance of the updated Terms.

10. Contact Information

If you have any questions about these Terms, please contact us at:

Email: support@buongo.app

Phone: +20 115 616 7758

Address: 314 Hala Mall, 90 South, New Cairo, Egypt, Floor 3, Apt 1